Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Desktop Software for PC

Reply
New Member
Lizjan
Posts: 1
Registered: ‎08-28-2013
My Device: BOLD 9900

After apply applications changes, the action still pending, nothing happened.

Under BlackBerry Desktop Software > Applications > Application Summary , there are 4 pending actions automatically, including 2 updates and 2 install, those 2 updates have red stars on the application list.

 

I click Apply. It runs, updating and downloading, but when it is downloading, it suddenly stop and disappears, no reboot, it just go back to the Application page, loading applications from device.....  Nothing change with the list and the 4 pending actions are still there.

 

I checked the application storage, there were plenty of space. 

I tried to install or remove some other things from the list, some problem, nothing happened.

 

I've just moved to another country, use a new computer, and downloaded backberry desktop software in it. Would that be the problem? the application was ok beofore i moved .

 

Please help me with this, thank you.

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,191
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: After apply applications changes, the action still pending, nothing happened.

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. If you are not doing USB sync with a desktop PIM (e.g., Outlook), then you can skip the steps related to that...but still please do fully cleanse/remove the Desktop Software and reinstall from scratch (to your PC) new copies of both the Desktop Software AND your BB OS package.

 

Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.