08-28-2013 07:52 AM
Under BlackBerry Desktop Software > Applications > Application Summary , there are 4 pending actions automatically, including 2 updates and 2 install, those 2 updates have red stars on the application list.
I click Apply. It runs, updating and downloading, but when it is downloading, it suddenly stop and disappears, no reboot, it just go back to the Application page, loading applications from device..... Nothing change with the list and the 4 pending actions are still there.
I checked the application storage, there were plenty of space.
I tried to install or remove some other things from the list, some problem, nothing happened.
I've just moved to another country, use a new computer, and downloaded backberry desktop software in it. Would that be the problem? the application was ok beofore i moved .
Please help me with this, thank you.
08-29-2013 02:12 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. If you are not doing USB sync with a desktop PIM (e.g., Outlook), then you can skip the steps related to that...but still please do fully cleanse/remove the Desktop Software and reinstall from scratch (to your PC) new copies of both the Desktop Software AND your BB OS package.
Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.