Desktop Software for PC

[netscraper]

Hello, I'm using a Torch 9860 FW 7.0.0.585 which is connected via Desktop Software 6.1 with a Windows PC (Outlook 2003/XP Prof SP3). This morning I encountered a weird problem. Connecting my BB with my PC I decided to check the installed applications since I updated the FM yesterday evening (via my device software updater).

Great surprise ! Exept some Apps (WhatsApp, a Barcode scanner, GPS Logger) no other apps or FW installations were shown. The day before the whole FW installations an all 3rd paty apps where shown in an neat, long list - now: nothing exept these few apps. I tried to reinstall the Desktop Software und reconnected my device - but to no avail.

Did somebody encounter a similar problem ?

I'm a little bit anxious about changing say the installed language packages or other FW preferences since I know no other way then to use the application button in the desktop software to do this. In the current state this would be impossible.

I would be very grateful for some hints or tips.

M.

[JSanders Resident Expert]

If you performed the suggested firmware upgrade, then it won't now be showing in the Applications screen of the Desktop Software. Nothing strange there.

[netscraper · Accepted solution]

Hi there - thanks for your posting. In the meantime, I found the solution here:

http://forums.crackberry.com/desktop-manager-f153/applications-dm-will-not-show-torch-apps-list-6829...

My DM contained only the "old" FM, not the updated version. I downloaded the new version from my providers website, installed it on my computer, restarted DM and: voilà - all apps including core software showed up again in the Apploader.

Hope this helps other members here as well !

Bye !!!!

[JSanders Resident Expert]

---

netscraper wrote:

My DM contained only the "old" FM,

---

What is this "FM" you refer to?

[netscraper]

Sorry - I got DM (Desktop Manager) and FW (firmware) mixed up !

Correctly it should read "old" FW (firmware).

For clarity:

Hi there - thanks for your posting. In the meantime, I found the solution here:

http://forums.crackberry.com/desktop-manager-f153/applications-dm-will-not-show-torch-apps-list-6829...

My DM contained only the "old" FW (firmware), not the updated version. I downloaded the new version from my providers website, installed it on my computer, restarted DM and: voilà - all apps including core software showed up again in the Apploader.

Hope this helps other members here as well !