04-23-2008 06:52 AM
I recently bought my new BB 8310 and downloaded the software from the disc that came with the phone. Whenever I tried to open the desk manager it would flash and then not open. I loaded the 4.3 version and was able to get the system to open, but then it closed again. I also recieved an error message saying that I need to load DCOM98 version 1.3 or newer. I have the Vista operating system. What can I do to solve this problem?
04-23-2008 12:11 PM
Honestly, I would downgrade to Windows XP. You won't have any problems with Desktop manager. Vista is a terrible operating system.
However, if you like Vista, then follow these steps I found from another website, this should solve your problem:
The Desktop Manager is running in Windows 95 or Windows 98 compatibility mode.
Complete the following steps:
04-27-2008 07:05 PM
Downgrading to an older OS is not an option with many newer Motherboards (computers) because they are not providing drivers for the older OS.
A better solution would be for BB to get onboard and support Vista and it's new email, calendar and address book programs. Eventually they will but I don't understand what they are waiting for.