Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

Desktop Software for PC

Reply
Topic Options
pablopettis
New Member
pablopettis
Posts: 1
Registered: 02-21-2012
My Carrier: Personal

BB Desktop crashes all the time

Options

02-21-2012 08:55 AM

I completely uninstalled and reinstalled and it's always the same as soon as I open it.

 

EventType: clr20r3  P1: rim.desktophelper.exe  P2: 6.1.0.36

P3: 4eb85344  P4: microsoft.practices.composite  P5: 2.0.1.0

P6: 4eb851a2  P7: 12b ...

 

I checked it's a known issue, but is there any solution for this?

Thanks.

Report Inappropriate Content
Message 1 of 3 (123 Views)
Reply
0 Likes
Please use plain text.
 
erobatino
New Contributor
erobatino
Posts: 3
Registered: 09-07-2010
My Carrier: AT&T

Re: BB Desktop crashes all the time

Options

02-22-2012 10:03 AM

Hi - where is this documented as a known issue (I get the exact same EventType but different details otherwise)? I've been having this trouble since upgrading to the since-discredited version 7, then attempting to downgrade back to 6.1 (although the P2 field seems to indicate that my machine still thinks it's running version 7).

Thanks,

Evan
Report Inappropriate Content
Message 2 of 3 (99 Views)
Reply
0 Likes
Please use plain text.
 
Sigalas
New Contributor
Sigalas
Posts: 9
Registered: 02-22-2012
My Carrier: VodafoneGR

Re: BB Desktop crashes all the time

Options

02-25-2012 09:22 PM

Guys read this post! It worked for me! you have to clean registry and make reboots if you want to roll back to 6,1 because of some registry keys!

http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Blackberry-Desktop-Software-not-respo...
Report Inappropriate Content
Message 3 of 3 (82 Views)
Reply
0 Likes
Please use plain text.