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neil40
Posts: 2
Registered: ‎12-13-2012
My Carrier: O2

BDM question - backups on failed drive

Hi

 

I have a PC where the drive now fails to boot, but the data is still accessible.

I have rebuilt Windows XP on another drive.

 

If I re-install BDM, is it possible to copy the old backups from the failed boot drive to the new one?

 

IE. are they specific files that can be moved to the new Manager?

 

Thanks

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sdgardne
Posts: 46,065
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: BDM question - backups on failed drive

Hi and Welcome to the Community!

The RIM Desktop Software will backup to files with either IPD or BBB extension, depending on which version of the software was used to take the backup. So, if you can access those files, then you will indeed have your prior backups from that failed drive.

Good luck!

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
neil40
Posts: 2
Registered: ‎12-13-2012
My Carrier: O2

Re: BDM question - backups on failed drive

That directory is empty.

 

Clearly the user stated to me that it made backups!

Where else might they have gone?

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sdgardne
Posts: 46,065
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: BDM question - backups on failed drive


neil40 wrote:

That directory is empty.

 


Hmmm...I don't recall, in our discussion, anything about a specific directory...so I've no feedback on this point.


neil40 wrote:

 

Clearly the user stated to me that it made backups!

Where else might they have gone?


They would have gone wherever the user configured...normally, they are in the MyDocuments hierarchy, but the user has 100% control over the destination directory. You should search the entire drive for files with the relevant extension.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.