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Hi and Welcome to the Community!
The RIM Desktop Software will backup to files with either IPD or BBB extension, depending on which version of the software was used to take the backup. So, if you can access those files, then you will indeed have your prior backups from that failed drive.
Good luck!
The RIM Desktop Software will backup to files with either IPD or BBB extension, depending on which version of the software was used to take the backup. So, if you can access those files, then you will indeed have your prior backups from that failed drive.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | ||
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neil40 wrote:
That directory is empty.
Hmmm...I don't recall, in our discussion, anything about a specific directory...so I've no feedback on this point.
neil40 wrote:
Clearly the user stated to me that it made backups!
Where else might they have gone?
They would have gone wherever the user configured...normally, they are in the MyDocuments hierarchy, but the user has 100% control over the destination directory. You should search the entire drive for files with the relevant extension.
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | ||
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