07-21-2013 02:04 PM
Hi after the newest install of winxp(i do a reinstall as windows gets corrupted) which may have been last year plus BB desktop software i was never able to get the calender entries to show in outlook. I just had outlook express and now i have office 2007 installed i thought it would work but nope. I know on the previous install of windows it backed up the calender in outlook. I did whatever to make it happen. I think somewhere in the desktop software i did that. Then when i installed office 2007 last week i changed it to outlook 2007. This is not something i know a lot about so are there any things i should be looking for. I think i am having the same trouble with the contacts entries too. Thanks
07-22-2013 11:00 AM
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
08-08-2013 12:53 PM
Thanks so much. Sorry for the late reply but as usual i didnt get any notifications from this website. Will try this maybe on the weekend when i hopefully have the time :0)
08-10-2013 10:03 AM
OK finally read that page. When i download anything its not through a 'carrier ' in australia and not specific to a phone model. I just jump on the net and download. So is there any advice you could give about this and they mentioned a registry tool. I know i have used one years ago with windows called jv16 plus i think but me rarely using windows i have forgotten. I am a primarily a linux user and only have the windows xp machine running for backing up the BB and a few small things
08-10-2013 10:13 AM
I'm sorry, I don't think I quite understand.
When i download anything its not through a 'carrier ' in australia and not specific to a phone model. I just jump on the net and download.
That process I linked to is intended to be the cleanest "start over" that I know of. And, with the specific downloads instructed, it will offer the best chance for the Desktop Software to function with your BB.
By installing (to your PC) first the most current Desktop Software and then installing (also to your PC) the specific OS package that your BB is presently running, then you provide the Desktop Software the best chance to function properly with your BB for proper synchronization (fyi...not "backup"...synchronization with Outlook and Backup are totally separate functions).
I can't really recommend any registry cleanser over another one...but, that item isn't mandatory...I'd say skip that unless the process doesn't work without it. Then consider trying again with it.
You also must be 100% certain that you fully meet the minimum system requirements (PC OS level as well as SP level of Windows updates):
08-10-2013 10:29 AM
Yeah no in that link they said something about downloading via a carrier so that confused me. OK so that version is fine but i wonder if it is for Australia. I think i had that problem when i originally installed the software maybe. Other software i have no clue about specific to the model of BB i have. I don;t remember doing that. I have sp3 on the machine so thats ok and everything else is fine system requirement wise
08-10-2013 10:35 AM
The Desktop Software is not country specific...it is universal for all. The BB device OS software can be carrier specific, but it doesn't have to be...with the proper tricks, any carriers BB OS software can be run on any other carriers device, as long as the OS package is for the exact same model number, it doesn't matter.
But, in your case, I'm saying that, to make sure that the Desktop Software is properly "tailored" to your specific BB, then you should also install, to your PC, the BB OS package that your BB is presently running. You can check it here:
It is most likely that your BB is running an OS that was released by your own carrier, so downloading/installing their matching OS package (matching to what your BB is running) would be the best bet.
08-10-2013 10:50 AM
Oh ok yeah i know the carrier had nothing to do with it when i installed whatever i did. I am on prepaid and they don't care about it. They were the only prepaid blackberry bis account i could get in australia but now they are closing the whole company so i need to do a backup real soon. Would be nice if i can get the calender and contacts saved properly so i can put all that on whatever new phone i get. Anyway better look at this now that i have had something to eat and the brain is semi functioning he he. Sorry laughing at myself as i do have a neurological condition. I have to laugh at it :0)
08-10-2013 11:02 AM