Desktop Software for PC

[dcl_5]

Running Windows 7, downloaded newest version of BlackBerry Desktop. Looks like it installs ok. But, it has never run. Have tried all kinds of combinations. Uninstall, reinstall, msconfig.exe services disable, etc. Nothing works. It just does not run.

Message details:

BlackBerry Desktop Software has stopped working

Windows can check online for a solution to the problem.

Check online for a solution and close the problem

Close the program

Description:

  Stopped working

Problem signature:

  Problem Event Name: CLR20r3 Signature 01: rim.desktop.exe Signature 02: 6.1.0.35 Signature 03: 4dee095a S 04: PresentationCore 05: 3.0.0.0 06: 4a174f97 07: 5019 08: 0 09: System.TypeInitialization OS Version: 6.1.7600.2.0.0.256.4 Local ID: 1033

Please help! This is very aggrevating. Any ideas are welcome.

[FrankieS]

Hi dcl_5,

Welcome to BlackBerry Support Community Forums.

You may have User Account Control enabled. First try uninstalling the Desktop Software, disabling UAC, rebooting and reinstalling. http://bbry.lv/qq9xoL  and  http://bbry.lv/acVRkU

Hope this helps,