Desktop Software for PC

[slabs]

I have setup the desktop software and am trying to sync my Outlook calendar for the first time. Above message appears although I have an internet connection. Assume it has to do with firewall settings, but do not know what to do?

[FozzieBear]

Hello slabs,

The following article should help you regarding "internet connection is required" prompt your are receiving in the BlackBerry® Desktop Software:

BlackBerry Desktop Software prompts that an Internet connection is required to configure synchronization - http://www.blackberry.com/btsc/KB16471

We hope this helps.

Thank you.

[slabs]

Thanks- have disabled both the Firewall and the Anti-Virus, but it still gives the same problem. Could there be another solution?