02-07-2013 12:31 PM
Hi, I downloaded blackberry desktop 710_b039_multilanguage software from blackberry site and installed on windows 7 64bit os, after the installation it continuously opens an installation window and please wait while windows configures blackberry desktop software, it doesn't stops untill I uninstall the BB Desktop software. I even updated the latest JAVA software. can some one help me with solution please.
02-08-2013 12:44 PM
I have a Windows 7 64-bit and the installation of Desktop version 7.1 went fine. Did you run the installation software as an administrator (right click on the file, Properties, Run as administrator). Maybe this solves the problem.
So, even though I got this version of the software installed, I had a problem synchronizing with Outlook 2007. After much trials to solve this issue, I went back to version 6.1 of this software. So, even if you get it installed, check if the synchronisation is working.
02-08-2013 01:14 PM
02-08-2013 01:22 PM
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.