03-30-2013 05:55 AM
Hi , so I had my BlackBerry 9320 in december last year , 4 moths latrer my bbm wasn't working so i went to the internet and the said that you had to reload your BlackBerry ,I did that , and I restarted my BlackBerry and now there's it says ''Error 552 Reload Software For further information, please visit:www.blackberry.com/552'' I tryed to go there , but it doesn't work , HELP
03-30-2013 10:28 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Now, it says also to reload your BB OS...which you just did. So you may need to do some more tedious testing to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!