Desktop Software for PC

[director59]

I cannot get BBDM to sync music to my 9780. I have uninstalled and reinstalled numerous times ans still have the same problem. I did not have this problem with previous version of BBDM. I am using Win 7 Ultimate, BBDM 6.0.1.18. I keep getting 

Music Services Failed To Load

An unexpected error occured

I would attach a scren capture, but there is no attach feature

[flacaberry]

I am having the same issue.  

Music Services Failed to Load

An unexpected error occured

This didn't happen until the other day when the new Desktop Manager was updated. 

I think the issue is that my iTunes library resides on an external drive.   I can't seem to find how / where to tell BB Desktop Manager where my iTunes library is.  I have tried leaving my iTunes file open and that didn't work either.

I switched the music to Windows Media Player and some old music files that reside on my "C" drive were located but when I switch it back to iTunes I get the error.

Any help is greatly appreciated.

[director59]

Hey Blackberry why haven't yopu helped with this problem. I have even tried it on another computer and still have the problem. Is there a way to tweak the registry tor the music sync?