02-15-2012 10:09 PM
Just sent an EMail to 'email@example.com' and received an EMail telling me they won't help.
There was an airline called PAN AM which had the same attitude.
02-15-2012 10:17 PM
the problem has reappeared again after a dozen of consecutive sync....
The best marketing strategy for Apple should to offer a switch to IPhone by giving a great discount to current BB owner.
02-15-2012 11:22 PM
02-16-2012 12:10 AM
I too installed, removed and reinstalled several times on my XP machine. It looks like the software is **bleep** and syncing to a desktop calendar will not be happening until RIM figures it out.
02-16-2012 12:42 AM
So remove the DM 7 thru the Control Panel....reboot the computer....then visit.http://www.blackberryforums.com/rim-software/25338
It worked with me....So I hope it will work for you.......
02-16-2012 06:29 AM
Oh fun again with BB and software, Head in Sand comes to mind. But a big organisation cannot pull the rabbit out of a hat and will need time to fix things so they need a break but the one who released the update needs sacked now.
Looking at the error log the problem I am having which sounds the same as everyone else is the DM is looking for the outlooks active profile and can't find the profile name and then waits and waits trying to get it and with no timeout set doesn't break out of the loop.
Just my take on it.
02-16-2012 07:07 AM
02-16-2012 07:43 AM
After about 20 minutes, the "preview" showed itself. Several hundred "conflicts" were named that needed to be resolved; why, I'm not sure since the 9930 was synced daily, sometimes twice daily, with DM 6.X The window showing the conflicts, and asking how to resolve them, was opaque in meaning, so I just clicked proceed, knowing that I had a backup, and that my laptop still runs DM 6.X with everything backed up there. Hundreds of overdue notices then appeared on the desktop Outlook. Once all this was cleared up, DM 7.X now runs fine.
But, when first running DM 7.X (not since then) I also had to reset each sync configurarion -- calendar, contacts, memos, and so on -- with Outlook, and had to deal with a dialogue box never seen before that gave the option of "Outlook" or "Outlook backup" for connecting, whatever that meant.