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Desktop Software for PC

New Member
Posts: 1
Registered: ‎12-24-2013
My Carrier: No one

Blackberry Desktop Software Error "Blackberry Desktop Software Has Stopped Working"

Hi everyone,


I’ve had a Blackberry Playbook (PB) for almost a year now. Recently I decided I was going to back my data up, but the Blackberry desktop software I was using was 5.0... Something. So I went to http://uk.blackberry.com/software/desktop.html to update the software. I uninstalled the old one and installed the new one.

When I tried to open the newly installed software I got this error "Blackberry Desktop Software Has Stopped Working." So I did my research and found that this was happening to other people.


These are the methods I used to try to fix the problem.


- Clean Uninstall

- Removing registry

- Deleting research in motion (appdata)

- Restarting my computer about 5 times



I went into event properties this is what i got. 

Log Name: Application
Source: Windows Error Reporting
Date: 24/12/2013 18:47:10
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: chris-PC
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: rim.desktop.exe
P3: 4ec52db7
P4: PresentationCore
P6: 5167b4a6
P7: 5021
P8: 0
P9: System.TypeInitialization

Attached files:

These files may be available here:

Analysis symbol: 
Rechecking for solution: 0
Report Id: ca93e8f6-6ccb-11e3-923b-c89cdc60362a
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<TimeCreated SystemTime="2013-12-24T18:47:10.000000000Z" />
<Security />
<Data>Not available</Data>



Please help thanks.


Please use plain text.
Forums Advisor III
Posts: 1,034
Registered: ‎10-26-2013

Re: Blackberry Desktop Software Error "Blackberry Desktop Software Has Stopped Working"

Use SEARCH function on your computer and enable it to search EVERYWHERE and remove all   "blackberry"   files found.

fyip.......for your info please
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