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Desktop Software for PC

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New Member
tgcraighead
Posts: 1
Registered: ‎08-24-2013
My Device: Bold 9930
My Carrier: Verizon

Blackberry Desktop Software installed, but not on start menu or icons on desktop

Blackberry Desktop Software installed, but not on start menu or icons on desktop

 

I got a new laptop Windows 7.  I installed Blackberry Desktop apparently successfully.  However, doesn't appear on start menu nor desktop.

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry Desktop Software installed, but not on start menu or icons on desktop

Hey tgcraighead,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

After the installation did you restart the computer?  If you go into Control Panel>Programs and Features do you see BlackBerry Desktop Software listed in the applications?

 

Did you have a previous version of BlackBerry Desktop Software installed?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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