08-24-2013 12:42 PM
Blackberry Desktop Software installed, but not on start menu or icons on desktop
I got a new laptop Windows 7. I installed Blackberry Desktop apparently successfully. However, doesn't appear on start menu nor desktop.
08-27-2013 10:30 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
After the installation did you restart the computer? If you go into Control Panel>Programs and Features do you see BlackBerry Desktop Software listed in the applications?
Did you have a previous version of BlackBerry Desktop Software installed?
I look forward to your reply.
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