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Desktop Software for PC

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New Contributor
collen_vigie
Posts: 3
Registered: ‎02-17-2012
My Device: Curve 9300
My Carrier: Vodafone

Blackberry desktop software 7 is a real pain

I tried to synchronise my BB 9300 to my windows PC and configured the organiser. After the sync all was complete the BB desktop software 7.0 just froze saying "Preparing sync preview". why does this happen? are there an remedies, I would like to restore the older version of the BB desktop software version 6.0 Bundle 2342 can I get this from somewhere.

 

Im deeply depressed with the new build that RIM has introduced, it is pathetic, I would like to have my old  BB desktop software version 6.0 Bundle 2342back. Someone please help me in getting that back

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New Contributor
GARRETTCLU
Posts: 7
Registered: ‎04-18-2010
My Device: STORM 2 9550
My Carrier: BELL MOBILITY

Re: Blackberry desktop software 7 is a real pain

uninstall it and download DM6.1 - you can find it by searching for it (sorry, I didn't bookmark the site where I found it) install it and re-sync - works fine - I feel your pain ....
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New Contributor
collen_vigie
Posts: 3
Registered: ‎02-17-2012
My Device: Curve 9300
My Carrier: Vodafone

Re: Blackberry desktop software 7 is a real pain

Thank you very much, will try your suggestion :smileyhappy:

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Contributor
Jafk-9810
Posts: 28
Registered: ‎02-15-2012
My Device: Torch 9810

Re: Blackberry desktop software 7 is a real pain

You can get the Blackberry version of DM v.6.x here:

 

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=577BCC914F9E55D5E4E4F82F9F00...

 

You may need to do a clean install:

 

BB instructions for that are here:

 

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206

 

Hope this helps.

 

I have 40+ years IT experience, and wasted several days on this :smileysad:.

 

Beautiful device (both technically and aesthetically); lousy software and support from what I can gather ...

 

People over on the Business Support forum are having similar problems ...

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New Contributor
collen_vigie
Posts: 3
Registered: ‎02-17-2012
My Device: Curve 9300
My Carrier: Vodafone

Re: Blackberry desktop software 7 is a real pain

Hi thank you for the links. :smileyhappy:

 

I checked the links, it looks like software is specifically meant for AT&T network. will it work for phones on other networks too? Kindly clarify.

 

Thanks again.

 

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Contributor
Jafk-9810
Posts: 28
Registered: ‎02-15-2012
My Device: Torch 9810

Re: Blackberry desktop software 7 is a real pain

Gidday Collen

 

When I go to my carrier's site and attempt to download DM v.7.x, it redirects me automatically for that download to the RIM (BB) web site ...

 

You may well find that the s/w is generic, not carrier specific.

 

HOWEVER, ONLY BB can give a definitive answer on that ...

 

Meanwhile, your phone is not working.

 

WHERE the heck are all the BB support gurus & schmoozers??

 

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New Contributor
Adns
Posts: 4
Registered: ‎02-17-2012
My Device: Bold 9780
My Carrier: AIS

Re: Blackberry desktop software 7 is a real pain

This v7 simply doesn't work, freezes during the first sinc. I reinstalled v6.1. Congrats, RIM, for releasing an essential software that DOESN'T WORK!

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