Desktop Software for PC

[collen_vigie]

I tried to synchronise my BB 9300 to my windows PC and configured the organiser. After the sync all was complete the BB desktop software 7.0 just froze saying "Preparing sync preview". why does this happen? are there an remedies, I would like to restore the older version of the BB desktop software version 6.0 Bundle 2342 can I get this from somewhere.

Im deeply depressed with the new build that RIM has introduced, it is pathetic, I would like to have my old  BB desktop software version 6.0 Bundle 2342back. Someone please help me in getting that back

[GARRETTCLU]

uninstall it and download DM6.1 - you can find it by searching for it (sorry, I didn't bookmark the site where I found it) install it and re-sync - works fine - I feel your pain ....

[collen_vigie]

Thank you very much, will try your suggestion

[Jafk-9810]

You can get the Blackberry version of DM v.6.x here:

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=577BCC914F9E55D5E4E4F82F9F00...

You may need to do a clean install:

BB instructions for that are here:

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206

Hope this helps.

I have 40+ years IT experience, and wasted several days on this .

Beautiful device (both technically and aesthetically); lousy software and support from what I can gather ...

People over on the Business Support forum are having similar problems ...

[collen_vigie]

Hi thank you for the links.

I checked the links, it looks like software is specifically meant for AT&T network. will it work for phones on other networks too? Kindly clarify.

Thanks again.

[Jafk-9810]

Gidday Collen

When I go to my carrier's site and attempt to download DM v.7.x, it redirects me automatically for that download to the RIM (BB) web site ...

You may well find that the s/w is generic, not carrier specific.

HOWEVER, ONLY BB can give a definitive answer on that ...

Meanwhile, your phone is not working.

WHERE the heck are all the BB support gurus & schmoozers??

[Adns]

This v7 simply doesn't work, freezes during the first sinc. I reinstalled v6.1. Congrats, RIM, for releasing an essential software that DOESN'T WORK!