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Desktop Software for PC

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chvannier
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chvannier
Posts: 1
Registered: ‎09-20-2012
My Carrier: 33160812792

Bluetooth sync with Toshiba

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‎09-20-2012 08:33 AM

Do you think one day be able to allow Bluetooth synchronization with a  with TOSHIBA notebook?

I've a Storm and Toshiba NB WITH WINDOWS 7. I know it's a pending issue since 2008.

Somebody has an answer to this problem or not?

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BlackBerry Technical Advisor
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hatchback
Posts: 1,869
Registered: ‎09-09-2010

Re: Bluetooth sync with Toshiba

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‎09-25-2012 07:42 AM

Hey Chvannier,

Welcome to the BlackBerry® Support Community Forums.

 

This may be related to the Bluetooth® stack your computer is using, the BlackBerry® Desktop software requires a Windows® Standard Bluetooth® stack. Please have a look at the following article:

 

"BlackBerry® Desktop Software cannot communicate with the connected device" is displayed when attempting to synchronize organizer data between BlackBerry® a smartphone and BlackBerry®  Desktop Software via Bluetooth® 
http://btsc.webapps.blackberry.com/btsc/KB13130

 

Thanks.

-HB

 

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