Desktop Software for PC

[LVD]

Hi

I installed the desktop software from the blackberry website, but the calendar is not installed at the synchronization function.  How can I solve this problem.  I have a blackberry bold 9780 and my device software on my phone are up to date?

Regards

[Bifocals · Accepted solution]

Hi and welcome to the forums!

There isn't a calendar in the desktop manager software.

The desktop manager software can best be described as an interface between your desktop and your Blackberry 9780. The desktop manager when used to synchronize your personal data reads your device (calendar, notes, contacts, tasks) and reads the same data from your PC using the  Personal Information Manager. (PIM) Some examples of PC PIM are  ex: (MS Outlook, Yahoo, Lotus Notes etc.

Please post back and tell us what type PC you use and what  OS version is installed.

We then need to understand either what type of PIM you use as ( compatibility issues do exist between versions of Desktop manager and some PIMS.)

If in fact you are not currently using a PIM on your PC let us know your exact setup and we can suggest some work arounds.

Sound good?

Thanks

Bifocals

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Here is a good video on the desktop manager and how it it integrates with your PC and B;Blackberry.

BlackBerry Desktop Software 6.0 - Sync Organizer (Contacts, Calendar, Tasks, Memos

[Shekhar_H]

Could you please tell me the version of your desktop software? anyway for your information, for 6.0 version and above 

any media (Music, picture, video) can be syncted through media sync, any other things can be synced through device -->Sync by type --> organiser. If you would like to sync all at a time, it can done through device-->sync all.

[LVD]

Hi Bifocals

Thanks for your quick reply.  I am not a computer expert and thanks for explaining it so that I can understand.

I have windows 7 on my PC and my have 6.0 Bundle 2949 on my blackberry.

Regards

[Bifocals]

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LVD wrote:

Hi Bifocals

Thanks for your quick reply.  I am not a computer expert and thanks for explaining it so that I can understand.

I have windows 7 on my PC and my have 6.0 Bundle 2949 on my blackberry.

Regards

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Windows 7 32 or 64bit?

I bet you have Desktop Manager 6.0 Bundle 2949 installed on your PC.

We need to know what device OS is loaded as well. The link below will show you what to check.

On the Blackberry click options>scroll to About Device versions>click enter and jot down the information. (That's the best way now here is there shortcut )

Open your message queue and go to the body of the message type myver and press space. That will show you your device OS version. Type mypin and your full PIN will be listed!

So we will have everything except what you use for calendars and contacts on your PC. I have listed the release notes for DM 6.0 it has a list of all the common PIMs used.

Let us know what you have.

Thanks,

Bifocals

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KB03295 How to verify which version of BlackBerry smartphone software is installed on the computer using BlackBerry Desktop Software

BlackBerry Desktop Software Version: 6.0.0 Release Notes 

[LVD]

Hi

Under device versions are the following:

BlackBerry 9780

smartphone (3G, Wi-Fi)

6.0 Bundle 2949 (v6.0.0.668, Platform 6.6.0.236)

3G Bands 1,4,8

Cryptographic Kernel v3.8.6.5

Branding Version: 1.0.168.25eF

Micro Edition Configuration: CLDC-1.1

Micro Edition Profile: MIDP-2.1

Micro Edition JTWI version 1.0

"          "         Media version 1.1

"          "         PIM version 1.0

"          "         File version 1.0

"          "         Bluetooth version 1.0.1

"          "         Location version 1.0.1

"          "         Security and trust services version 1.0

WLAN version 4.3.0.97

You are right about the desktop software version.

I hope this was what you were talking about.

Regards

LVD

[Bifocals]

Hi LVD,

Excellent job on getting the Blackberry info!

Now we still need to know if you use email and a calendar on the PC.

In the link I sent you with the release notes there were lots of examples.

I'll post them below.

OK?

Thanks,

Bifocals

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Desktop email programs For enterprise integration with BlackBerry® Enterprise Server, one of the following email program
requirements must be met:
• Microsoft® Outlook® 2000, 2002, 2003, 2007, or 2010 (only 32-bit mode is supported)
(corporate or workgroup installation) with an email account on a Microsoft Exchange Server
version 5.5 Service Pack 4 or later that can receive messages from the Internet
• IBM® Lotus Notes® 5.0.6 or later with an email account on an IBM® Lotus® Domino® Server
version 5.03 or later (5.0.12 or later recommended) that can receive messages from the Internet
Organizers The following organizers are supported for use with Intellisync:
• IBM Lotus Notes 6, 6.5, 7, 8, 8.5
• Microsoft Outlook 2002, 2003, 2007, 2010 (only 32-bit mode is supported)
• Microsoft Outlook Express 6, Microsoft Windows Contacts (Vista Address Book)
• Novell GroupWise 6.5, 7
• Yahoo!®