11-28-2012 09:57 PM
I get the following details when trying to open my desktop software to sync my outlook contacts/calendar/notes etc.
Problem Event Name: CLR20r3
Problem Signature 01: rim.desktop.exe
Problem Signature 02: 18.104.22.168
Problem Signature 03: 4ffd97ce
Problem Signature 04: mscorlib
Problem Signature 05: 22.214.171.124
Problem Signature 06: 4ef6c7cc
Problem Signature 07: 1b2b
Problem Signature 08: c
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
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Does anyone have a solution? I have installed, uninstalled through blackberry site, verizon site, etc. All with no luck. I even tried to download the old version 5 software and it just automatically gave me ver. 7.
12-03-2012 09:52 AM
The following article will provide you with more information regarding the "stopped working" error message you receive when attempting to open the BlackBerry® Desktop Software:
"BlackBerry Desktop Software has stopped working. A problem caused the program to stop working." appears when launching BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB32240
We hope this helps.
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