Desktop Software for PC

[mtines]

I have used this phone for 2 years but had to get a replacement because of a cracked screen.  Now the replacement phone won't sync via Blackberry Desktop software  with my Windows.  First time it doubled most, not all, of my appts on my phone.  Next time, nothing posted on phone transferred to Outlook.  I have checked and rechecked the preferences on the Organizer sync.  I really need to get a paper copy of my calendar from the Outlook but can't get the new dates transferred.  I am tech jinxed.

[FrankieS]

Hi mtines,

Welcome to the Support Community!

Can you please verify that the appointments you are trying to synchronize from your BlackBerry® Curve™ 8520 smartphone are in the calendar that is selected as default in Options > Advanced Options > Default Services?

You can check this setting as well as which appointments are stored in each calendar by following this KB article. "Using the Calendar application on a BlackBerry smartphone that supports multiple CICAL service books" http://bbry.lv/TXo3MR

If you have entries in multiple calendars on your BlackBerry® Curve™ 8520 smartphone, you can merge them inot one calendar for synchronization. Please see this KB article for instructions. "How to merge multiple calendars into one calendar on the BlackBerry smartphone" http://bbry.lv/TXoarO

Hope this helps.