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Desktop Software for PC

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inspirex
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inspirex
Posts: 4
Registered: 05-28-2008

Connecting via bluetooth

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10-26-2009 06:51 AM

Hi,

I have a Blackberry 8310 running OS 4.5 and have recently upgraded my Desktop manager to version 5. I am having problems connecting my BB desktop manager to my handheld via bluetooth.

 

The laptop cannot find my BB at all.

 

Using a Toshiba Tecra M9, running Windows Vista Business. Upgraded bluetooth stack just this morning. the laptop connects seamlessly to my nokia and even runs the nokia pc suite, but does not connect to blackberry at all.

 

In fact the "Enable Bluetooth support" option in connection options is also disabled.

 

help appreciated!

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Guru III
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sdgardne
Posts: 26,770
Registered: 11-28-2008
My Carrier: AT&T

Re: Connecting via bluetooth

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10-27-2009 08:41 PM

Hi there!

 

Here are some reference materials for you:

  • KB18222 BlackBerry fails to connect to Desktop Manager 5.0 via bluetooth on 64-bit computers with Widcomm bluetooth stack
  • KB04132 How to set up Bluetooth connectivity between a BlackBerry smartphone and BlackBerry Desktop Manager
  • KB18293 How to set up Bluetooth connectivity with BlackBerry Desktop Manager 5.0

 

Hopefully something there is useful!

 

Good luck and let us know!


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inspirex
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inspirex
Posts: 4
Registered: 05-28-2008

Re: Connecting via bluetooth

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10-28-2009 12:39 AM

That resolved the issue and i managed to connect a friends BB to his computer....but when i tried connecting mine, the serial port profile details changed....and Desktop Manager+wireless bypass disappeared. The only option showing right now is data transfer.

 

How can I fix this?

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