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Desktop Software for PC

New Contributor
Posts: 3
Registered: ‎01-29-2012
My Device: Bold 9700
My Carrier: SingTel

DM 610_B038 installs well but is not able to open?

Hi there,


Since, installing update 610_b038_multilanguage.exe I am unable to open the DM at all. Installation went without a glitch but opening the program becomes a problem.


Everytime when I open I get the following windows error signature -


EventType : clr20r3 P1 : rim.desktop.exe P2 : P3 : 4eb85358P4 : presentationcore P5 : P6 : 4bb2dd02 P7 : 5015P8 : 0 P9 : system.typeinitialization


I downloaded the above file on 3 different occasions from BB site just to be sure that I had not downloaded a corrupted file. I also done a clean install like about 6x but to no avail.


I tried going back to my previous version 501_b073 and 501_b084 but both version have become rather "retarded" after the latest 610_b038 installation. What happens when I try opening 501 after a clean install - the DM is unable to recognize my phone/pin and windows keeps flashing intermittently, "preparing to install" message and nothing ever installs.


I am on Windows XP Pro (SP3).


I just don't know why DM is getting so difficult to install these days. It just wasn't like that before. I would really and REALLY appreciate any and all advice that you could give me to help kick life into this or any DM for that matter.. Many thanks in advance.

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