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Desktop Software for PC

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New Member
jklowe
Posts: 1
Registered: ‎08-24-2010
My Device: 9550 Storm 2
My Carrier: Verizon Wireless

DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

lenovo t400, win XP Version    5.1.2600 Service Pack 3 Build 2600

 

AppName: rim.desktop.exe     AppVer: 6.0.0.40     ModName: msvcr90.dll
ModVer: 9.0.21022.8     Offset: 0006c955

 

This happens during 'organizer sync' after it has read through the device calendar and while (at the end of ?? ) reading through the lotus calendar.   

 

I'm running Lotus 8.0.2 FP 1

 

2993i4B83B6D98315A349

 

to make it worse, about half the time it leaves the device in a 'hung' or 'locked' state.  The only way to return the handheld to operation is to remove/replace the battery, forcing a reboot.

 

 

 

 

 

 

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Visitor
mgowen
Posts: 1
Registered: ‎08-26-2010
My Device: Blackberry Curve 8530
My Carrier: Verizon

Re: DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

I am getting the same error.  Things were working fine until I allowed an automatic update to install for the desktop software.  Does anyone know how to correct this?

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New Member
troyak
Posts: 1
Registered: ‎08-26-2010
My Device: Not Specified

Re: DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

[ Edited ]

I had the exact same issue\error occur.  I found another forum that suggested editing your calendar mapping and removing the attendees from syncing.  I tried this and now my syncs again.

My guess is that if some of your calendar invites have to large of list of invitees and it crashes the sync to your blackberry.

 

Hope this helps.:robotvery-happy:

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New Member
jbuttjer
Posts: 1
Registered: ‎08-24-2010
My Device: Blackberry Bold 9700
My Carrier: AT&T

Re: DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

Thanks, troyak, I unchecked that field mapping and syncing worked as expected after that.

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New Member
skobb
Posts: 1
Registered: ‎09-12-2010
My Device: Bold 9000
My Carrier: AT&T

Re: DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

Worked for me, too. Amazing!

 

That sure isn't something I would have thought of.

 

S.

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New Member
chenpi
Posts: 1
Registered: ‎11-24-2010
My Device: 9700
My Carrier: optus

Re: DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

gotta say, tried everyones advise on the net... but this worked for mr as well, strange

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New Member
slaffka
Posts: 1
Registered: ‎06-14-2011
My Device: Curve 8330
My Carrier: Sprint

Re: DM6 crashes with "Rim.Desktop.exe has encountered a problem"....

[ Edited ]

It is a nice workaround, worked for me too.

However, it is unacceptable for Blackberry not having it fixed.  It is a shame that the software crashes.  It is not the user fault that the attendies list is too big for Blackberry Desktop Manager to handle.  I hope someone will read this and fix it.  I do not believe that no one reported this problem to the support.

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