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New Contributor
Ahibben
Posts: 8
Registered: ‎08-11-2010
My Device: 8830
My Carrier: Bell
Accepted Solution

Desktop 6.0 Bluetooth Connectivity lost

After recently updating to Desktop 6.0 my software will no longer allow Bluetooth connectivity (which I had with the previous version)

 

Suggestions?

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Contributor
cap60552
Posts: 27
Registered: ‎06-08-2010
My Device: Curve 8900
My Carrier: T-Mobile

Re: Desktop 6.0 Bluetooth Connectivity lost

Do you get an error?  

Do you have the "Allow bluetooh connections" option checked under Toools-> Desktop Options -> Bluetooth?

John Wohlers
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New Contributor
Ahibben
Posts: 8
Registered: ‎08-11-2010
My Device: 8830
My Carrier: Bell

Re: Desktop 6.0 Bluetooth Connectivity lost

Under the Bluetooth tab it will not allow me to accept connection as "Your computer does not have the necessary support for Bluetooth functionality"

 

But of course it did prior to installing this version 

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New Member
srusden
Posts: 1
Registered: ‎08-12-2010
My Device: Storm 2 9520
My Carrier: Vodafone Australia

Re: Desktop 6.0 Bluetooth Connectivity lost

Hi,

 

I have the same problem with my Lenovo T61. Everything was fine in v5.0.1.

 

I've tried everything I can think of from diagnostics to disable bluetooth, reboot, renable and check DM6, reboot and checkl DB6 but nothing.

 

No choice now but to rollback and hope for the best.

 

Link the v5 downloads is here if you're interested;

https://www.blackberry.com/Downloads/browseSoftware.do

 

Cheers,

Simon

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New Contributor
Ahibben
Posts: 8
Registered: ‎08-11-2010
My Device: 8830
My Carrier: Bell

Re: Desktop 6.0 Bluetooth Connectivity lost

Now fixed.

 

I added a Blauetooth serial port at COM10 and for some reason it now reads the port and recognizes the BB.

 

Maybe this was just coincidence - but there you are.

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New Member
jaynen
Posts: 1
Registered: ‎09-20-2010
My Device: Curve 8530
My Carrier: VZW

Re: Desktop 6.0 Bluetooth Connectivity lost

How did you do this?  I'm having the same issue.  How do you "add a bluetooth serial port at COM10?"  Thanks so much!

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New Member
binish007
Posts: 1
Registered: ‎10-23-2010
My Device: Not Specified

Re: Desktop 6.0 Bluetooth Connectivity lost

Did you enable 'Turn on Bluetooth Support' in Device connection under Device Manager properties?

 

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New Contributor
DonBodat
Posts: 3
Registered: ‎07-07-2011
My Device: Curve 9300
My Carrier: Mobistar

Re: Desktop 6.0 Bluetooth Connectivity lost

this does not solve the issue, I can't select COM10 and with COM11 I get identical results: no connection!

I wonder if BB engineers are reading these messages as they could come up with a solution. Downgrading to version 5 is not possible either....

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New Contributor
DonBodat
Posts: 3
Registered: ‎07-07-2011
My Device: Curve 9300
My Carrier: Mobistar

Re: Desktop 6.0 Bluetooth Connectivity lost

there is another option: use the darned cable ;-)
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New Contributor
drkosamia
Posts: 4
Registered: ‎01-09-2012
My Device: curve 9300
My Carrier: 9374053392

Re: Desktop 6.0 Bluetooth Connectivity lost

Hi,

 

How did you do so ?

 

Could you be more elaborate ?

 

Thanks.

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