Desktop Software for PC

[gastroguy]

Delighted to announce I have sorted out my Desktop synch problem. What you do is the following. Place BB phone between fingers and place phone on hard table. Then smash to smithereens with hammer and buy iPhone.

Worked for me.

and I didnt need to open the registry.

[gastroguy]

Done it! Before smashing BB to bits and no I didnt buy an iPhone. In desperation did all the registry changes again and this time ran the registry cleaner in ccleaner. Amazingly, it allowed me to install the old 5.0. and it works!!!!!!!!!!

No synch problems!!!!DO NOT

DO NOT

DO NOT DOWNLOAD 6.0.

PLEASE.

I wish you all the best of luck.

Thanks BB for nothing!

[cccinga]

Hope it helps...for now, just using USB as a charger.

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-23 13:45:17.196]
13:45:17.221|INFO |1|Rim.Desktop.Shell|1|Application Started
13:45:17.248|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.40
13:45:17.249|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.0.6002 Service Pack 2]
13:45:17.250|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4206
13:45:17.255|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.36
13:45:17.259|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.11
13:45:17.263|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
13:45:17.266|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
13:45:17.268|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
13:45:17.742|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
13:45:17.821|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
13:45:19.224|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
13:45:19.250|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
13:45:19.332|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
13:45:19.418|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
13:45:19.419|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
13:45:19.424|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
13:45:19.433|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
13:45:19.660|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
13:45:20.223|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
13:45:20.227|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:20.387|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
Microsoft.Practices.Composite.Modularity.ModuleInitializeException: An exception occurred while initializing module 'MediaSyncApplication'.
    - The exception message was: Could not find a part of the path 'C:\Users\Cameron\Documents\My Videos\BlackBerry'.
    - The Assembly that the module was trying to be loaded from was:Rim.Desktop.Media, Version=6.0.0.37, Culture=neutral, PublicKeyToken=null
    Check the InnerException property of the exception for more information. If the exception occurred while creating an object in a DI container, you can exception.GetRootException() to help locate the root cause of the problem.
   ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Cameron\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   --- End of inner exception stack trace ---
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.HandleModuleInitializationError(ModuleInfo moduleInfo, String assemblyName, Exception exception)
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.OnModuleTypeLoaded(ModuleInfo typeLoadedModuleInfo, Exception error)
   at Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.BeginLoadModuleType(ModuleInfo moduleInfo, ModuleTypeLoadedCallback callback)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.BeginRetrievingModule(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesWhenAvailable()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.Run()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
   at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
   at System.Windows.Application.<.ctor>b__0(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at System.Windows.Application.Run()
   at Rim.Desktop.Shell.App.Main()
13:45:20.402|FATAL|1|Exception|0|Fatal Error
Microsoft.Practices.Composite.Modularity.ModuleInitializeException: An exception occurred while initializing module 'MediaSyncApplication'.
    - The exception message was: Could not find a part of the path 'C:\Users\Cameron\Documents\My Videos\BlackBerry'.
    - The Assembly that the module was trying to be loaded from was:Rim.Desktop.Media, Version=6.0.0.37, Culture=neutral, PublicKeyToken=null
    Check the InnerException property of the exception for more information. If the exception occurred while creating an object in a DI container, you can exception.GetRootException() to help locate the root cause of the problem.
   ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Cameron\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   --- End of inner exception stack trace ---
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.HandleModuleInitializationError(ModuleInfo moduleInfo, String assemblyName, Exception exception)
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.OnModuleTypeLoaded(ModuleInfo typeLoadedModuleInfo, Exception error)
   at Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.BeginLoadModuleType(ModuleInfo moduleInfo, ModuleTypeLoadedCallback callback)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.BeginRetrievingModule(ModuleInfo moduleInfo)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
   at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesWhenAvailable()
   at Microsoft.Practices.Composite.Modularity.ModuleManager.Run()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
   at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
   at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
   at System.Windows.Application.<.ctor>b__0(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at System.Windows.Application.Run(Window window)
   at System.Windows.Application.Run()
   at Rim.Desktop.Shell.App.Main()
13:45:20.406|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Cameron\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
13:45:20.407|FATAL|1|Exception|0|Fatal Error - Inner Exception
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\Cameron\Documents\My Videos\BlackBerry'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
   at Rim.Common.Utilities.FileSystem.FolderPath.EnsureExists()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultVideoImportPath()
   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_VideoImportPath()
   at Rim.Media.Sync.VideoImportService.Rim.Media.Sync.IVideoImportService.get_VideoImportPath()
   at Rim.Desktop.Media.Controllers.Videos.BlackBerryVideosController..ctor(BlackBerryVideosViewModel viewModel)
   at Rim.Desktop.Media.ViewModel.Videos.BlackBerryVideosViewModel..ctor(ApplicationContentViewModel appViewModel)
   at Rim.Desktop.Media.ViewModel.Videos.VideoViewModel..ctor()
   at Rim.Desktop.Media.MediaSyncApplication.InitializeApplication()
   at Rim.Desktop.Common.ApplicationBase.Initialize()
   at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
13:45:20.959|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
13:45:20.979|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
13:45:20.979|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:20.980|INFO |10|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
13:45:20.980|INFO |10|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:20.996|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
13:45:20.998|INFO |10|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
13:45:20.998|INFO |10|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 17
13:45:20.998|INFO |10|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
13:45:20.998|INFO |10|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:20.999|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.005|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.008|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
13:45:21.024|INFO |10|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
13:45:21.024|INFO |10|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.027|INFO |10|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
13:45:21.028|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.038|INFO |12|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
13:45:21.057|INFO |11|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
13:45:21.058|INFO |11|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.059|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
13:45:21.059|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 831
13:45:21.062|INFO |11|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
13:45:21.062|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.065|INFO |11|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
13:45:21.067|INFO |11|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
13:45:21.108|INFO |11|Rim.Desktop.Media|0|Task [My Videos_SetThumbnailTask] will run on thread pool after 8000 ms
13:45:21.108|INFO |11|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
13:45:21.109|INFO |11|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 43
13:45:21.134|ERROR|11|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(){CRLF}   at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(Boolean includeSubfolders){CRLF}   at Rim.Common.Utilities.FileSystem.FolderWatcher`1..ctor(IFolderPath folderPath, FolderWatcherChangeEventQueue`1 queue){CRLF}   at Rim.Media.Source.MediaFolderDataSourceWatcher`1.AddFolderWatcher(IMediaFolderItemList`1 list, Boolean includeSubdirectories){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.AddFolderWatchersForLoadedLibrary(){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.LoadOriginalDataSource(){CRLF}   at Rim.Media.Source.DataSource.LoadDataSource(IDataSourceSnapshot snapshot){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.<>c__DisplayClass12.<GetLoadDataSourceTask>b__e(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
13:45:21.134|ERROR|11|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(){CRLF}   at Rim.Common.Utilities.FileSystem.FolderPath.WatchChildren(Boolean includeSubfolders){CRLF}   at Rim.Common.Utilities.FileSystem.FolderWatcher`1..ctor(IFolderPath folderPath, FolderWatcherChangeEventQueue`1 queue){CRLF}   at Rim.Media.Source.MediaFolderDataSourceWatcher`1.AddFolderWatcher(IMediaFolderItemList`1 list, Boolean includeSubdirectories){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.AddFolderWatchersForLoadedLibrary(){CRLF}   at Rim.Media.Source.Videos.VideoDataSource.LoadOriginalDataSource(){CRLF}   at Rim.Media.Source.DataSource.LoadDataSource(IDataSourceSnapshot snapshot){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.<>c__DisplayClass12.<GetLoadDataSourceTask>b__e(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
13:45:21.135|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e(), ERROR: System.InvalidOperationException: Operation is not valid due to the current state of the object.
   at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception)
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
   at Rim.Desktop.Services.Tasks.Task.Run()
   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a()
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
13:45:21.135|ERROR|11|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation(){CRLF}   at Rim.Desktop.Services.Tasks.Task.Run(){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask){CRLF}   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
13:45:21.135|ERROR|11|Rim.Desktop.Media|18005|EXCEPTION: System.InvalidOperationException -- MESSAGE: Operation is not valid due to the current state of the object. -- STACK:    at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation(){CRLF}   at Rim.Desktop.Services.Tasks.Task.Run(){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask){CRLF}   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a(){CRLF}   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
13:45:21.137|INFO |11|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: none, OPERATION: Void <StartUp>b__a(), ERROR: System.InvalidOperationException: Operation is not valid due to the current state of the object.
   at Rim.Media.Sync.BBMusicSyncAPI.DataSourceFailedToLoad(Exception exception)
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
   at Rim.Desktop.Services.Tasks.Task.Run()
   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
   at Rim.Media.Sync.SyncService.<>c__DisplayClasse.<StartUp>b__a()
   at Rim.Desktop.Services.Tasks.Task.RunOneOperation()
13:45:21.137|INFO |11|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Failed, TRANSITION: none, OPERATION: none, DURATION: 79

[mechanicus]

Hi cccinga:

This is an error where we don’t have permission to create the folder C:\Users\Cameron\Documents\My Videos\BlackBerry  and C:\Users\Cameron\Documents\My Pictures\BlackBerry . . . these are the default locations for Pictures and Videos to be imported to on your computer.

Options are:

a)      Create these folders yourself

b)      Modify the registry at HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Media Sync\Settings and set ‘PictureImportPath’ and ‘VideoImportPath’ to some path that exists on your computer.

Are you installing on an office workstation when you’re seeing this problem? 

We will have this fixed in the next release, but we’re still trying to understand what circumstances cause this problem.  In most cases it’s safe to assume write access to these locations.

Cheers

M

[jlbsmom]

I've read a lot on here trying to figure out how to fix the same problem, with no luck.  I've tried everything I can possibly fathom.  I am running Windows 7, 32 bit.  My version 5 worked fine but I decided to upgrade to the newest version, unfortunately.  My BDM will open and within 5 or so seconds "Encounters an error and needs to close".  After trying many of the suggestions here to fix it, I did a system restore to see if that would bring me the ability to sync my phone since I desperately need to.  Well, that did bring back the vers. 5, but I still cannot complete a sync now as it errors out.  So, I tried to install vers.6 hoping to correct that and praying that since several others have successfully installed it, I would have the same luck this time around.  It did not install correctly but I did get the log from it.  Here's what it said.

Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-23 10:55:47.162]
10:55:47.178|INFO |1|Rim.Desktop.Shell|1|Application Started
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.40
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4952
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.36
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.11
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
10:55:47.193|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
10:55:47.677|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
10:55:47.708|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
10:55:50.017|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
10:55:50.032|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
10:55:50.110|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
10:55:50.157|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
10:55:50.157|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
10:55:50.157|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
10:55:50.157|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
10:55:50.282|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
10:55:50.500|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
10:55:50.500|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:50.719|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
10:55:50.719|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.124|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
10:55:51.140|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
10:55:51.140|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.156|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
10:55:51.156|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.156|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.156|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
10:55:51.327|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
10:55:51.327|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 825
10:55:51.327|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
10:55:51.327|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.343|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
10:55:51.343|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 5
10:55:51.343|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
10:55:51.343|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.343|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
10:55:51.343|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.343|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.343|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
10:55:51.374|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
10:55:51.374|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
10:55:51.374|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 30
10:55:51.561|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
10:55:51.577|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
10:55:51.577|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 234
10:55:51.577|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
10:55:51.733|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
10:55:51.733|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 392
10:55:51.733|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
10:55:51.733|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.733|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
10:55:51.733|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.733|INFO |8|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
10:55:51.826|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:51.842|INFO |13|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
10:55:52.466|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
10:55:52.466|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1313
10:55:53.402|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
10:55:53.418|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
10:55:53.418|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2260
10:55:53.418|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
10:55:53.418|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
10:55:53.418|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2276
10:55:55.741|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
10:55:55.741|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
10:55:56.599|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:56.614|INFO |6|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:tartMonitor] Starting device monitor.
10:55:56.614|DEBUG|6|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] Starting device monitor
10:55:56.614|INFO |17|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x16DC, THREADNAME="Unnamed"
10:55:57.301|DEBUG|17|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Found 0 devices
10:55:57.332|DEBUG|17|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Bluetooth supported: true
10:55:57.332|DEBUG|17|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Modem Port: 4
10:55:57.332|DEBUG|6|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] device monitor started
10:55:57.332|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManager::create] Loading phonebook. "C:\Users\Ron\AppData\Roaming\Microsoft\Network\Connections\Pbk\rim_blackberry.pbk"
10:55:57.332|INFO |6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: ThinkPad Modem.
10:55:57.332|INFO |6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem.
10:55:57.332|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] SetupDiEnumDeviceInfo no more items.
10:55:57.332|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: ThinkPad Modem
10:55:57.332|INFO |6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Port Mismatch.  Not rim modem device. ThinkPad Modem
10:55:57.332|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem
10:55:57.332|INFO |6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem Device: Standard Modem
10:55:57.347|DEBUG|6|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::_get_connection_entries] RasEnumEntries returned 0 entries.
10:55:57.347|DEBUG|6|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] Unable to read LAST_UPDATE_TO_USER
10:55:57.394|ERROR|6|Rim.Desktop.Services.Device|0|[parse_version_one_configuration] Number of carriers found: 169
10:55:57.457|DEBUG|6|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Updating for the first time.
10:55:57.457|DEBUG|6|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Current time Mon Aug 23 10:55:57 2010
10:55:57.457|DEBUG|6|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Updating blackberry ras configuration
10:55:57.457|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__a()
10:55:57.457|INFO |18|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1754, THREADNAME="Unnamed"
10:55:57.457|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Starting ras configuration update
10:55:57.457|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Downloading to temp path "C:\Users\Ron\AppData\Local\Temp\".
10:55:57.457|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__b()
10:55:57.457|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 6734
10:55:57.457|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current:  New:
10:55:57.457|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.
10:55:57.472|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__d()
10:55:57.503|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__e()
10:55:57.503|INFO |6|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 895
10:55:57.503|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x20]
10:55:57.503|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x1]
10:55:57.503|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x2]
10:55:57.644|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0xB]
10:55:57.737|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0xD]
10:55:57.737|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [16384/48216] status[0x4]
10:55:57.737|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [16384/48216] status[0xE]
10:55:57.784|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [32768/48216] status[0x5]
10:55:57.847|DEBUG|18|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [48216/48216] status[0x6]
10:55:57.847|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Download complete
10:55:57.847|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] Unable to read LAST_UPDATE_TO_USER
10:55:57.925|ERROR|18|Rim.Desktop.Services.Device|0|[parse_version_one_configuration] Number of carriers found: 186
10:55:57.971|ERROR|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Unable to delete the existing file "C:\ProgramData\Research In Motion\BlackBerry\ip_modem_configuration.xml".  Error: 0x5
10:55:57.987|ERROR|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Unable to move the file "C:\Users\Ron\AppData\Local\Temp\".  Error: 0xB7
10:55:57.987|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Attempting to use user file path
10:55:57.987|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Attempting to use user file path "C:\Users\Ron\AppData\Roaming\Research In Motion\BlackBerry\ip_modem_configuration.xml"
10:55:57.987|DEBUG|18|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::_get_connection_entries] RasEnumEntries returned 0 entries.
10:55:57.987|DEBUG|18|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] LAST_UPDATE_TO_USER value: true
10:55:58.018|ERROR|18|Rim.Desktop.Services.Device|0|[parse_version_one_configuration] Number of carriers found: 186
10:55:58.065|INFO |18|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Unregister_thread, THREADID=0x1754, THREADNAME="Unnamed"
10:55:59.375|INFO |9|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] running after delay on new thread
10:55:59.407|INFO |9|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] run on new thread MTA
10:55:59.407|INFO |10|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
10:55:59.422|INFO |10|Rim.Desktop.Media|0|Task [VideoInfoTask] run on new thread MTA
10:55:59.422|INFO |19|Rim.Desktop.Media|0|TASK: [VideoInfoTask], STATE: Pending, TRANSITION: none, OPERATION: none

I am able to get vers. 5 to open up and begin to sync now but it encounters "An unknown error" and kicks it out.  So, here I am again, unable to sync my BlackBerry when I really, really need to.

[justjpo]

Add me to the list of DM 6.0 victims..... I'm not a computer savy person, so all of the "mess" listed in this forum board might as well be Chinese..... 

I hope RIM will figure out a solution to this issue quickly, before some of us jump ship.

[jessebo8247]

I still say they should fire the developers for putting this **bleep** out.  they had to know that it didn't work.  I'm running a new machine, and I can't even get this program to work.  when I say program, I use the term loosely.  the phone is great, but the software definately leaves much to be desired.  I tried to get crackberry to do a poll to see how many people are actually having problems with this software, but they didn't put one up.  I guess if they put one up, and 90% of the users were having problems, they would actually have to acknowledge that RIM knowingly released this program when they knew it wouldn't work for most people.  this is probably why RIM has remained so quiet through all of this. 

[mechanicus]

Hi jlbsmom:

Moving any movies you have out of ‘My Videos’ to some other location should work around the problem.

Or, using the registry key that was mentioned earlier in this thread:

(32 bit) HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerryTranscoder\SkipSupportCheck (DWORD) to a value of ‘1’

(64 bit) HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Research In Motion\BlackBerryTranscoder\SkipSupportCheck

This registry key disables the Video feature in the application, which is currently causing problems for some people.

We’re looking to fix this problem in the next release.

Cheers

M

---

jlbsmom wrote:

I've read a lot on here trying to figure out how to fix the same problem, with no luck.  I've tried everything I can possibly fathom.  I am running Windows 7, 32 bit.  My version 5 worked fine but I decided to upgrade to the newest version, unfortunately.  My BDM will open and within 5 or so seconds "Encounters an error and needs to close".  After trying many of the suggestions here to fix it, I did a system restore to see if that would bring me the ability to sync my phone since I desperately need to.  Well, that did bring back the vers. 5, but I still cannot complete a sync now as it errors out.  So, I tried to install vers.6 hoping to correct that and praying that since several others have successfully installed it, I would have the same luck this time around.  It did not install correctly but I did get the log from it.  Here's what it said.

---

[cccinga]

Just thought I'd follow up in case it's useful.  I run a small biz out of the home office, so I am the user/admin.  For whatever reason, I could not create "My Videos" as per your suggestion a few posts above.  I could create "MY Video" but not with an s on the end...Vista just denied the change.  I double checked the UAC settings and there is no reason I can figure as the cause.  So on to option B.  There was no VideoImportPath registry key, so I had to create it from scratch and point it to the appropriate folder.  There were PictureLibraryID, PictureImportID and Video LibraryID, but not the key you suggested.  So, I had to create it from scratch and point it to the right place.  Once done, it seems to work fine.  I am in the process of synching the BB as I type this.  Feel free to contact me if you have other questions.  Good luck to everyone else having issues.  

[badoil_49]

those of you that were still looking to download version 5.01 in the meantime, here's the link

https://www.blackberry.com/Downloads/browseSoftware.do;jsessionid=750B61B7ABBE8B40BEE1D9A1B7D85F59.n...

Good luck!

Until then,

Maurice