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Desktop Software for PC

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alpha788
Posts: 7
Registered: ‎05-30-2011
My Carrier: Wind

Desktop Manager Cannot Connect with HS 700 BT Headset

Hi,

 

Hope someone here can help.  I am using the current version of Desktop Manager (6.x) with Windows 7.  The app has not problem connecting with my blackbery 9300.  However when I connect my BB HS 700 BT headset with the same cable to the same USB port, the app shows that no device is connected,  This also happens with a previous version of Desktop Manager on another computer - recognizes the smartphone but not the headset.  Normally when I plug in a USB device, there is a windows tone but not so with the headset.

 

I am trying to update the software on the headset.

 

Any suggestions or fixes would be greatly appreciated!

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