08-14-2009 10:45 AM - edited 08-14-2009 05:23 PM
08-14-2009 03:24 PM
A couple of things...
First --- 8900 <> Storm. Storm = 9500 or 9530. 8900 = Curve. So, which device is it that we're talking about?
Second --- here are a bunch of troubleshooting links:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00019 No PIN displayed in BlackBerry Desktop Redirector
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
08-14-2009 05:19 PM - edited 08-14-2009 05:24 PM