03-10-2011 11:18 PM
FINALLY ! Works!
started again by
UNINSTALLED ALL BB DM's from computer (i had a few different versions) --- went to control panel and removed ALL programs for bb desktop mgr
reinstalled bb dm .. the latest version
reconnected bb (remember, after fresh bb reboot)
was able to restore my contacts from outlook and now everything is running smooth again.
im sure the uninstall of all software.. COMPUTER REBOOT .. .BB battery pull reboot ... REINSTALL of lates bb dm is what did the trick.
03-28-2011 02:39 PM
I have a BB Storm2 and was having the same problem. For me I had the most current version of DM and the most current version on my phone. Did some testing from what other people did, and found if i downgraded the version on my phone it worked!
I did go through my contact in Outlook and removed pics, links, and generally cleaned them up (others had done that). I did a back-up of everything EXCEPT contacts. Did a Deivce Update and found "other versions" and picked the previous version. After that finished, I did a restore of the back-up and did a sync where it was a one way sync to the BB (replacing all). It worked for me, and I'm not upgrading my BB until BB anouncing a fix.