03-13-2012 04:56 PM
I'm not sure if anyone has had this problem as well but, I haven't been able to back up my Blackberry Bold 9790 at all on my computer. It starts off fine, but when it reaches the point that says "Smartcard Options" It freezes and doesn't do anything at all. I don't use Smartcard, I don't have it activated. But the Desktop Manager itself freezes and doesn't cancel the backup. If anyone has any suggestions I would greatley appreciate them.
05-29-2012 01:11 AM - edited 05-29-2012 01:12 AM
Eror on "Smart Card" while backup,(here's the actual title)
first connected your phone & open desktop manager, select "Device Option"on device options Select"Backup"see picture below
and start backup,hope this help your problem
12-10-2012 01:12 PM
12-10-2012 01:15 PM
Hi and Welcome to the Community!
gets stuck on smart card Options 1 of 1 record before it reached end.
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
12-10-2012 01:25 PM