02-22-2012 11:43 PM
My Blackberry Desktop Software told me last week that I can upgrade my software...so I did internally through the software program itself...now my program will not load at all. I keep on getting this message and Windows is not helping one bit with the link they provided at the bottom. I have unistalled everything of Blackberry on my laptop, and re-installed (new software, didn't work, so back tracked and still didn't work!!!)
Microsoft Windows
Blackberry DEsktop Software has stopped working
Windows can check online for a solution to the problem.
Check online for a solution and close the program (I have tried this option and nothing opens or happens in result of selection!)
Close the program
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: Rim.Desktop.exe
Application Version: 6.1.0.36
Application Timestamp: 4eb85358
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18449
Fault Module Timestamp: 4da47967
Exception Code: e0434f4d
Exception Offset: 0003fc56
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Read our privacy statement: