02-19-2013 02:11 PM
Why do I have to re-install the desktop software after each sync? I have done this over four times and it is getting very frustrating. I have tweeted for support...still waiting...Is anyone else have this problem?
02-19-2013 03:36 PM
That's a rather odd result...can you provide more details? What exactly tells you that you must reinstall each time?
Have you tried the clean start over? I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.