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Desktop Software for PC

Posts: 11
Registered: ‎06-04-2013
My Device: blackberry 8520
My Carrier: rogers

Desktop software freezes when I click application

This is the second time I post this thread.I am having problem with BB desktop software especially when I click on application.The computer keeps on loading up to infinity and when I try to calcel the software freezes and denies any action until I o force shup down of the PC.please somebody help
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Posts: 48,032
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (
My Carrier: TMobile USA

Re: Desktop software freezes when I click application



Hopefully your other thread on this topic does not already contain this...

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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