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Desktop Software for PC

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New Contributor
brookspace
Posts: 2
Registered: ‎08-30-2008
My Device: Not Specified
Accepted Solution

Desktop software version matching device OS version???

Hello and good day,

 

     I am very new to blackberry.  I just got an 8830.  I'm getting ready to download the desktop manager, and was wondering if (since my device's OS is v4.2.2.123), if I have to only download the desktop manager v4.2.... or can I get 4.5, or 4.6?  Also, I downloaded the upgrade to take my device OS to v4.2.2.196 so I can use a full 8gb card.  Any tips on how to install this onto my device (it's just currently on my desktop PC from where I downloaded it)?  Thanks for your time and patience, and have a great day!

 

bp 

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Desktop software version matching device OS version???

There is no relation with device software and desktop manager version. You can download and use the update 4.6 version with your Blackberry.

 

Check steps below for OS upgrade -

 

Step #1

Before starting make sure that BlackBerry Desktop Software is installed on the computer.

 

Step#2

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

 

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.

Step#4

To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

 

tanzim                                                                                  
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New Contributor
brookspace
Posts: 2
Registered: ‎08-30-2008
My Device: Not Specified

Re: Desktop software version matching device OS version???

You're awesome! I really appreciate the info, and the easy explanation of how to upgrade device OS. I did it, and it worked flawlessly. Thanks again, and have a great day!
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Desktop software version matching device OS version???

You're welcome!

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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