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New Contributor
petersen
Posts: 2
Registered: ‎09-14-2008

Disabling Enterprise Wireless Sync, Configuring Desktop Manager

[ Edited ]

My Blackberry 8700 was hooked up to my work's Enterprise Server and syncing wirelessly.  I've left that job and gone back to school so now I am trying to adapt the Blackberry for personal use.  I want to use the Desktop Manager to sync the Blackberry to my laptop.  When I try hook the Blackberry up to my laptop through a USP port (the Blackberry is being detected) I get an error message saying that "Synchronization is unavailable for: Calendar because the application(s) is (are) configured for wireless synchronization.  Desktop synchronization for the above application(s) will be disabled.  I went into my handheld and went into Reconcile Options in Messages and set Wireless Synchronization to "No."  However, I still get the same error.  Any help?

 

Here are some details:

Vista Home - 32 bit

Desktop Manager 4.2 SP2

Blackberry 8700

Microsoft Outlook 2007

Microsoft Exchange

 

Message Edited by petersen on 09-15-2008 12:48 AM
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Elite III
John_Clark
Posts: 13,039
Registered: ‎04-01-2008
My Carrier: AT&T

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

Go to Options >Advanced Options >Service Books

 

Delete all service books labled [Desktop]

 

Reboot the device by removing the battery.

 

Now you should be able to sync via DM.

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New Contributor
petersen
Posts: 2
Registered: ‎09-14-2008

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

Thanks.  After following your advice, everything works.
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New Member
bbdoublesync
Posts: 1
Registered: ‎09-17-2008

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

similar topic though different spin on the question.  Ideally I would like to run both the wireless sync for work and either 1) a WIRELESS sync with a personal calendar (yahoo, google, etc) or 2) a WIRED sync with a personal calendar.  I seem to recall that RIM wouldn't allow either of these options historically, but I'm curious of there have been any solutions discovered lately.  Frankly, I'm even open to running a 3rd party software (SyncML, other) if that solves the problem.  Has anyone found anything that works?

 

thanks!

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New Member
schirsch
Posts: 1
Registered: ‎04-28-2010
My Carrier: T-Mobile

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

THANK YOU SO MUCH!!  After 2 YEARS after leaving my job, I wasn't able to sync my phone to my computer.  You're a life saver!  Now I can switch from BB and T-Mobile to an iPhone and ATT!  Can't wait!

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New Contributor
jhartis
Posts: 2
Registered: ‎11-11-2008

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

John,

Won't deleting service books, also delete contact and calendar info on BB?

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New Member
nbantan
Posts: 2
Registered: ‎02-16-2011

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

Dear John,

I followed the steps but I can't find and book with [Desktop] label. All I have found the following labels:

 

SYNC

CICAL

CMIME

BISClientConfig

BrowserConfig

IPPP

PROVISIONING

BBIM

OTASL

BBIMConfig

LbsConfig

YHO

WPTCP

MMS

WAPPushConfig

 

Thanks

Nouman

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New Contributor
mrabitti
Posts: 6
Registered: ‎10-04-2011
My Carrier: vodafone

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

Hi there !

I have a BB 9900 and I am struggling to sync to my outlook via DM

my company is on BES light and has set up a policy that has disabled all wireless syncs on my bb

however, DM it will sync via USB my contacts, tasks and notes but it will say "wireless sync" for the calendar and neither I or my IT dept has been able to figure out how to disable the wireless sync

i tried to find the proper item to disable it on my BB but nowhere it gives me this opportunity

i tried the service books cancellation but it won't change anything

i am going crazy !

help please

thanks

marco

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Contributor
Ullstein
Posts: 12
Registered: ‎11-30-2011
My Carrier: Movistar

Re: Disabling Enterprise Wireless Sync, Configuring Desktop Manager

Hi Marco,

 

I have the same problem... hope someone here can help us!!!:

 

Andreas

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