Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Hello I'm new to BlackBerry and am having issues setting it up via USB to my Dell running Windows 2000. I have used the CD-ROM that it came with, went to the windows driver website and both times it's found a driver but when installing it it it errors saying "an error occurred during the installation of the device. The data is invalid.
Which version of the Desktop manager did you install?
_______________________________________________________________________________________________________________ If someone has been helpful please consider giving them kudos by clicking the star to the left of their post. Remember to resolve your thread by clicking Accepted Solution.
That should work fine. Are you running SP4 on Windows 2000? If so I'd try installing version 5.0 of the Desktop Manager that just recently got released.
_______________________________________________________________________________________________________________ If someone has been helpful please consider giving them kudos by clicking the star to the left of their post. Remember to resolve your thread by clicking Accepted Solution.
Ah. Looks like the last version of the Desktop Manager compatible with Windows 2000 would be 4.7 then. Try following this guide by installing the USB drivers first, then the Desktop Manager (if you need it)
_______________________________________________________________________________________________________________ If someone has been helpful please consider giving them kudos by clicking the star to the left of their post. Remember to resolve your thread by clicking Accepted Solution.
_______________________________________________________________________________________________________________ If someone has been helpful please consider giving them kudos by clicking the star to the left of their post. Remember to resolve your thread by clicking Accepted Solution.
I DL BlackBerry USB and Modem Drivers ENG (DM4.5 B13) after installing other software. After running the set up hooked up the BB, my computer say the device, found the driver put the same warning as was in my first post showed up again. This is being coming trying!
After you reboot your computer just install the USB drivers and see if you're still having the problem
_______________________________________________________________________________________________________________ If someone has been helpful please consider giving them kudos by clicking the star to the left of their post. Remember to resolve your thread by clicking Accepted Solution.
