09-27-2012 11:06 AM
This is the error message I am getting when I try to sync my new PC with Outlook 2010 with my existing Blackberry Bold 9900.
Any help would be much appreciated!
10-01-2012 02:01 PM
Hey quincey1966,
Welcome to the BlackBerry® Support Community Forums.
This is a previously reported issue that is being investigated by our development team. Please keep checking the following article that provides updates on "ERROR: COLTransBase::MoveFirstSummaryRecord: Unable to move to first or next row"
http://www.blackberry.com/btsc/KB32537
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
03-18-2013 08:32 AM
I solved the error by removing duplicate names in the phone book.
One of my contacts had also damaged the image of the profile.
This error appears in Office 2007, 2010 or 2013
I hope my answer can help you
Andrea - ITALY
BB9900