Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Desktop Software for PC

Reply
Visitor
denise53
Posts: 1
Registered: ‎08-02-2010
My Device: bold 9000
My Carrier: at&t

Error occurred while sync torch 9810 with Outlook 7 Calendar (BB desktop version 7.1 bundle 1997)

program occured at line 131 in error cpp

19:34:18.762 Logging Verbosity Set To '2' - Logging Enabled
19:34:18.764 SyncAPI logging for product 
19:34:18.766 Sync started at 12/29/2013 7:34:18 PM (12/30/2013 12:34:18 AM UTC)
19:34:18.766 SDK Version is 7.1
19:34:18.768 Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
19:57:04.701 RIM::: Translator Id = 3, MSOl
19:57:04.701 RIM::: Translator Id = 5, WinVista
19:57:16.510 MSOL : MSOLDatasourceProvider : Enter GetOutlookProfiles
19:57:24.155 SyncObject::smileyfrustrated:tartSync
19:57:24.156 Synchronization Thread Running
19:57:24.157 Sync Engine Starting
19:57:25.829 Starting Loading Contracts
19:57:25.829 Ending Loading Contracts
19:57:25.829 Starting Translator Verification
19:57:25.829 Ending Translator Verification
19:57:25.829 Starting App Validation
19:57:25.844 Ending App Validation
19:57:25.844 Starting Sync Status Checks
19:57:25.847 Begin Sync
19:57:25.852 Engine working - message event complete for messageId 15006 Getting status information from BlackBerry Calendar
19:57:25.855 Engine working - message event complete for messageId 15008 Loading field information from 'BlackBerry Calendar' application
19:57:25.861 Engine working - message event complete for messageId 13000 
19:57:25.864 Engine working - message event complete for messageId 15008 Loading field information from 'Outlook Calendar' application
19:57:25.953 Engine working - message event complete for messageId 13000 
19:57:27.632 
19:57:27.633 Performing Full Sync of 'Calendar'. Sync Status before performing synchronization:
19:57:28.086 Engine working - message event complete for messageId 15003 Read 1 records
19:57:28.369 End Sync with Error 4 
19:57:28.369 Ending Sync Status Checks
19:57:28.371 Engine working - message event complete for messageId 13000 
19:57:29.038 Sync Engine Completed (14005)
19:57:29.038 Sync completed at 07:57:29 PM on 12/29/13
19:57:29.038 Sync completed at 07:57:29 PM on 12/29/13

 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,022
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error occurred while sync torch 9810 with Outlook 7 Calendar (BB desktop version 7.1 bundle 1997)

Hi and Welcome to the Community!


denise53 wrote:

program occured at line 131 in error cpp

 



Here is a KB that discusses that error:

  • KB32032 Recurring appointments of a specific pattern cause the sync to fail with an error message in BlackBerry Desktop Software

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.