Desktop Software for PC

[paarsvold]

I downloaded the new software v 4.7 with media manager.  First, when I was trying to update the software on the phone, it gave me an error message, then a day later, I came back and tried to sync my cal.  It worked, but later after I had added some things in I went back to sync and it gets half way through and either Intellisync gives me an "unexpected error" or I get the 'fatally terminated error" message.  If I shut my computer off and then turn it back on, it will allow me to sync again (once)...any ideas?  Thanks!

5 1/2 hours later.....

So shutting off my computer and trying to sync again did not work...seems to have to be an actual day later...

Message Edited by paarsvold on 05-02-2009 03:10 PM

[joecool_c1]

Are you using VISTA? If so open DTM by right clicking and run as administrater

Also

XP
C:\Documents and Settings\\Application Data\Research In Motion\BlackBerry\Intellisync

Vista
C:\Users\\AppData\Roaming\Research In Motion\BlackBerry\Intellisync

Once you find the folder delete it.

Go back to Desktop Manager,
-Synchronize,
-Synchronizaion,
-Reset configuration,
-Syncronization, (configure Sync)
-Set up Calender/Task/AddressBook/ Whatever you use.
-Sync!

[paarsvold]

Thanks!  Got the part of being able to resync...but when I go to update the software on the phone (and it says there is a bunch that I need to do) it goes part way (I think it gets through backing up - task 2 of 11?) and then I get a fatal error?  Any suggestions?