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regnal88 : if you have a Storm, you can access the device memory just like the media memory, with just the USB drivers. It may also work like that for the Bold and the Curve 8900.
for all others, with justUSB drivers you cannot access the files in the device memory. You will need the Roxio Media Manager. If I were to choose, I'd rather buy a 5$ media card than install the Media Manager.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
for all others, with justUSB drivers you cannot access the files in the device memory. You will need the Roxio Media Manager. If I were to choose, I'd rather buy a 5$ media card than install the Media Manager.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
what is your device?
did you install the USB drivers?
where is the USB cord connected to on the PC? a rear port?
did you wipe the media card?
do you see the new external harddrive appear in the windows Explorer ?
in the system tray, is there the USB icon? Is there a yellow sign on it?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
did you install the USB drivers?
where is the USB cord connected to on the PC? a rear port?
did you wipe the media card?
do you see the new external harddrive appear in the windows Explorer ?
in the system tray, is there the USB icon? Is there a yellow sign on it?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Windows Explorer will see the BlackBerry device if there is a media card in it. Otherwise, it's seen as an empty external drive.
jlzimmerman wrote:
I'm having the same problem on my 8330.
I followed all the steps in the previous links
I uninstalled the software via add/remove programs, Cleaned out the registry, Cleaned out c:\program files, Reboot, Installed USB and 4.7 drivers, Hard Reboot, Installed Desktop Manager without media manager, Reboot, Had my firewall/anti-virus off during these steps, Etc
The Application Loader within the Desktop Manager will show the apps that are on my BB, the Device Connection tab within Device Manager shows “Connected,” and my BB charges while connected via USB, so there is a connection there, but the BB is still not being detected by Windows Explorer. I tried to baby the physical connection as well as slam it in (as one other user did) but to no avail. I did ALL these steps on both my laptop and Desktop.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
