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Re: How To Backup Your BlackBerry

juliedunne wrote:

Hi, I have been reading your post and wondered if you could help me with an error when loading the Desk Manager? I posted details earlier Error message 1723 ...' A DLL required for the install complete could not run... '

Do you have any ideas as to what I need to do?

Thank you!




I don't find anything on point in the public KBs. Therefore, I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Posts: 118
Registered: ‎08-17-2012
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Re: How To Backup Your BlackBerry

Thanks for sharing very useful tips and information

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