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Desktop Software for PC

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New Contributor
salizhang
Posts: 2
Registered: 02-06-2012
My Carrier: Bell

How to setup Blackberry Curve 9360 on computer

I deleted start.exe by accident, so I think that is the reason why I am having difficulties connecting my curve to Blackbery Desktop.  I've tried all the troubleshoot options, does any know an alternate way to connect your phone - besides bluetooth... or a way of getting start.exe again? Please help!

 

Thank you! 

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BlackBerry Technical Advisor
ViciousFerret
Posts: 1,845
Registered: 07-26-2010

Re: How to setup Blackberry Curve 9360 on computer

Hey salizhang,

Welcome to the BlackBerry Support Community Forums.

 

To fix this issue you will need to perform a clean uninstall of the BlackBerry® Desktop Software and then re-download the software from www.blackberry.com/desktop

 

Follow all of the steps in this article: www.blackberry.com/btsc/KB02206

 

Let me know if you have any more questions.


-ViciousFerret


 


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New Contributor
salizhang
Posts: 2
Registered: 02-06-2012
My Carrier: Bell

Re: How to setup Blackberry Curve 9360 on computer

Hi, I already uninstalled it and then re-installed it once but it still didn't work.
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