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New Member
annainpajamas
Posts: 1
Registered: ‎03-01-2013
My Device: blackberry curve 8520
My Carrier: fido

How to sync BB Desktop Manager 5.0 w Gmail? Phone is dead

Heya,
First off thanks for your time and effort.
My BB Curve went to the great cellphone store in the sky a couple of weeks ago. Luckily I backed my phone contacts up with BB desktop manager 5.0. However, I'm trying to sync these contacts to gmail, and no dice. Nada, Nothing, Zip.

Logging into BB dm, it tells me to connect my device for every single category (applications, organizer, files). This is quite impossible as my device is dead.

So am I hooped? Or is there a magical way around this?
thanks,

anna

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to sync BB Desktop Manager 5.0 w Gmail? Phone is dead

Hi and Welcome to the Community!

The backup file is intended for only one purpose -- to be used as the source of data for a restore to a BB. Natively, there is no other purpose, and the file is of a proprietary format (e.g., not human-readable).

But, there are 3rd party PC apps out there that can parse and present the file to you in human-readable format. A few seconds on Google (search for "BBB Reader" or "IPD Reader", depending on which backup file format you have) and I'm sure you'll find good candidates for your purpose, and they should be free.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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