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Contributor
Chrissie24
Posts: 29
Registered: ‎08-14-2013
My Device: Blackberry Curve 9320
My Carrier: Vodafone

Incompatability with the new Windows 8.1

Yesterday i downloaded the new Windows 8.1 for my laptop and was rewarded with a list of programmes that may have problems working after the download. Hell! Included in the list was compatability issues with BlackBerry Device Manager 7.0 and was told that an update to 7.1.0 was available so i tried to download the update and was rewarded with error messages galore in that this software doesn't work with the new Windows 8.1 and to contact the vendor that i bought the software from. Grrrrrrr! Anybody any ideas please? Help!

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Incompatability with the new Windows 8.1

Windows 8.1 is so new, it may take a few weeks for applications to be updated to run on 8.1




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Contributor
Chrissie24
Posts: 29
Registered: ‎08-14-2013
My Device: Blackberry Curve 9320
My Carrier: Vodafone

Re: Incompatability with the new Windows 8.1

Thanks for telling me. I just have to be patient for now won't I?
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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Incompatability with the new Windows 8.1

Yea, but I have no idea how long it might take.




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New Member
DPO24
Posts: 1
Registered: ‎10-23-2013
My Device: Bold 9930
My Carrier: Verizon

Re: Incompatability with the new Windows 8.1

Any word on when (an actual date) Blackberry will update its desktop software to make it compatable with Windows 8?

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Incompatability with the new Windows 8.1

[ Edited ]

I don't know when for 8.1

Software requirements

  • Windows® XP SP3 or later, Windows Vista®, Windows 7 or Windows 8
  • Microsoft® .NET Framework 3.5 SP1 or an active Internet connection
  • iTunes version 7.7.1 or later, or Windows Media® Player version 10 or later, for music synchronization

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Chrissie24
Posts: 29
Registered: ‎08-14-2013
My Device: Blackberry Curve 9320
My Carrier: Vodafone

Re: Incompatability with the new Windows 8.1

I would like to know when the new update for the desktop software comes out as well.

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Incompatability with the new Windows 8.1

I don't know how you will be notified of an upgrade other than IN the application itself, or checking the link I placed above.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
jimgrizzell
Posts: 1
Registered: ‎10-30-2013
My Device: Bold 9650
My Carrier: Verizon

Re: Incompatability with the new Windows 8.1

BB Desktop Software won't allow my Bold 9650 connect now that I've updated to Windows 8.1 from 8.0 a week ago. Neither the cable or Bluetooth work. Note: it still connects and syncs fine with another PC using Windows XP.

 

I tried reinstalling the desktop software but get an error message about a DLL not installede and "Error 1723" which starts with RepairRimUsbDriverNT.191E2COC_5A62_43E3_BO35 . . . . the rest is not visible.

 

I hope there's a fix soon.

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