Desktop Software for PC

[bjones0522]

My organization supports serveral Blackberry users who use Blackberry's desktop software to synchronize their Lotus Notes contacts and calendars.  Over the past several months most of these employees have been complaining that calendar entries are missing from their Lotus Notes clients.  The Blackberry users are the only ones who are effected by this, and all of them claim to have not deleted the entries from their phones or their email clients.  Has anyone seen this behavior before?

[rjsdavis]

Yep - I get the exact same problem with my Storm and sync'ing to Outlook 2009. It seems that RIM hasnt' realised that business people need to keep records like this of past events.....

Its pretty crap really. I'm waiting for a solution myself.

[bjones0522]

Wow that stinks!  I didn't realize that the same problem existed with Outlook.  Have you contacted Blackberry support?  I'm trying to find technical contact info now to see if they have an internal solution.

[shuli]

Have been struggling with this problem for some time now, have spoken to my carrier and followed their instruction by tweaking the sync settings, to no avail. Its got to the stage that I have to copy important calendar notes to another text based file, to keep it.

Have BB acknowledged this yet, or done something about it yet?