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I am working with Desktop Manager 4.6 but this solution worked for me. Open BB Media Sync. Go to Options. Change Music Location from media card to device memory and Selected Music Library from iTunes to Windows Media Player. Hit OK. Then wait while a new list of Playlists populates. When I did it I just got an error message telling me there wasn’t enough free space to transfer the playlists but no matter, this is not what I wanted to do. I then went back into Options and switched back to Memory card and iTunes and when I hit OK the lists of playlists in iTunes not only populated but was selectable. NickP