01-18-2011 09:44 AM
I am trying to sync a Blackberry Curve 8530 using Blackberry Desktop Manager 5.0.1 with a real estate software program called Agent Office v.10
The problem I have, is that when I am trying to setup the sync options, and the desktop manager is requesting that I select a desktop application to sync with, Agent Office is not listed.
I have contacted the Agent Office people for help, and they seem to be just as miffed as I am.
Is there somewhere within the Desktop Manager that I can tell it programs to look for?
Does the desktop manager look for certain file types to associate with?
Any help is appreciated.
01-18-2011 11:20 AM
I had this program syncing in the past. I recently upgraded to a new laptop running Windows 7, and also the Agent Office software to v.10
I have tried downgrading the DM to version 4.2 SP2 and still no luck.
01-26-2011 09:31 PM
Same problem as you. AgentOffice version 10.00.01.00. I updated my DM to the latest, V6.01 and the conduit for AgentOffice disappeared from the pick list! It only showed Windows Vista Native, Yahoo and Outlook. I had to uninstall that version and go back to version 5.0.14 to get the conduit to agentOffice to show again in the list. Did that and now it works.
Hope this helps.
02-26-2011 04:00 PM
I have the same p[roblem as someone else did. I just got a new Blackberry Curve 9330 yesterday 2/25/11 and it no longer syncs with my Agent Office. My Other older BB curve still syncs but the new one doesn't. I've been on the phone with tech support for several hours and they couldn't solve my problem.My BB software manager is currently version 4.22.14 from 4/07. I really need this to work. Otherwise can someone suggest another phone that is compatible?
My old Palm Treo still syncs as well, but is only used as a PDA.
Any help anyone can provide will be greatluy appreciated.
12-28-2011 05:20 PM - edited 12-28-2011 05:25 PM
This instructional video walks you through the Blackberry synch for AgentOffice v.10.
Provider of AgentOffice
Customer Support: (1-800) 968-6884 ext. 3035