Success with BB Desktop software v 7.0_B44. (If possible: back up your files on the device and make sure your computer Outlook® entries are up to date - you may end up wiping your device data!) The following just worked for me: 1) I am using Win 7 Ultimate, 64-bit and the mentioned desktop software. 2) I did install v 7.0 WITHOUT uninstalling 6.10; 3) v7.0 announced that it no longer uses Intellisync for managing synchronization, 4) the first time I clicked on UPDATE NOW; it crashed, and sent an error report; 5) I double clicked on the installation file again for v 7.0 and let it do its repair thing (click on repair, not unistall); 6) v7.0 said it was usable. 7) I clicked on my desktop icon (new with the latest repair) (this may or may not be needed); 8) v7.0 announced that it no longer uses Intellisync for managing synchronization, 9) I clicked on UPDATE LATER; 10) I clicked on Organizer on the left-sided menu; 11) I made sure M/S Outlook® was open; 12) I went into control panel and clicked on Mail (32-bit) and made sure my active profile was "Outlook®" - v.7.0 picks this up from the registry I presume but you will use it later; 13) In the Organizer, "Select Organizer Data to Synchronize" I made sure there were no checkmarks beside the Contacts, Calendar, Tasks or Memos and then clicked on Configure beside each one; 14) I made sure the dialogue boxes referred to either the Outlook or Microsoft® Outlook® profiles, and did this for each of Contacts, Calendar, Tasks or Memos Configure boxes. 15) I made a mistake by clicking on Contacts and Sync as my first choice - my contacts are quite large and I suspect this one took a long time (26+ minutes){In Windows task manager, the Rim.Desktop.exe *32 images continuted to gobble CPU time (26+ minutes), memory (210,000K!) and 20+million Page faults} - I would start with Memos or tasks - which ever you use least.) 16) If can possibly do it, make sure Outlook calendar and contacts are up to date on your computer and configure the synchronization to ONE WAY (and REPLACE DEVICE DATA) - From Outlook to Device for both the Calendar and the contacts!!!! (I received multiple unknown contacts on the first try before canceling the update - that wasted 26 minutes.) It looks like the calendar - albeit one way - is going to take just as long - it's in progress now cranking cpu cycles out the window (no pun intended this time - however, I still won't buy an Apple® computer - it comes with a "bite" missing (© PLR, 2011, 2012) - pun intended!!) and I did have success - Calendar took another 30 minutes and is up to 38MB of page faults. Good luck, this one is a real pain.
