10-31-2008 01:32 PM
When trying to sync just my outlook address book to my Blackberry Curve, I get the above error. The PTTRace.log tells me this. Any ideas how to fix my problem?
Fri Oct 31 10:35:12 2008 -- Intellisync Log File --
10:35:12.225:
10:35:12.226: Begin ILX Session, Source=Microsoft Outlook, Target=Device
10:35:12.526:
10:35:12.528: Starting Standard Sync
10:35:12.567: Phase=10, User=302E10DA: Reading data from Device Address Book
10:35:22.547: Finished Reading 244 Records + 0 Deletes + 0 Unchangeds for User=302E10DA from Device Address Book (slow sync input for resync)
10:35:22.548: Phase=20, User=302E10DA: Reading data from Microsoft Outlook Contacts
10:35:25.551: Finished Reading 248 Records + 0 Deletes + 0 Unchangeds for User=302E10DA from Microsoft Outlook Contacts (slow sync input for resync)
10:35:25.554: Phase=30, User=302E10DA: Writing data into Device Address Book
Fri Oct 31 10:35:36 2008: Error 0x4d.77.4017 at .\tifsync.cpp line 4976
Fri Oct 31 10:35:36 2008: Error 4017.4017 at .\Ilx_sdk.cpp line 366
10:35:37.004: Translation Unit Completed: User=302E10DA, rc=25
10:35:37.033:
10:35:37.035: End ILX Session, elapsed time = 24.000 seconds
10:36:07.482:
10:36:07.483: Begin ILX Session, Source=Microsoft Outlook, Target=Device
10:36:07.626:
10:36:07.627: Starting Standard Sync
10:36:07.654: Phase=10, User=302E10DA: Reading data from Device Address Book
10:36:21.265: Finished Reading 244 Records + 0 Deletes + 0 Unchangeds for User=302E10DA from Device Address Book (slow sync input for resync)
10:36:21.266: Phase=20, User=302E10DA: Reading data from Microsoft Outlook Contacts
10:36:29.916: Finished Reading 248 Records + 0 Deletes + 0 Unchangeds for User=302E10DA from Microsoft Outlook Contacts (slow sync input for resync)
10:36:29.917: Phase=30, User=302E10DA: Writing data into Device Address Book
10:36:52.382: Add 5, Change 0, Delete 0, and Leave 244 Alone in Device Address Book
10:36:52.384: Add 1, Change 0, Delete 0, and Leave 248 Alone in Microsoft Outlook Contacts
Fri Oct 31 10:36:59 2008: Error Failed to add/delete/modify record on the device.4238 at RIM:
eviceIConnector.cpp line 663
Fri Oct 31 10:36:59 2008: Error 4019.4019 at .\sdk_data.cpp line 2045
Fri Oct 31 10:36:59 2008: Error 4019.4019 at .\cilrec.cpp line 308
Fri Oct 31 10:36:59 2008: Error 0.4019 at .\ciltrans.cpp line 1836
Fri Oct 31 10:36:59 2008: Error 0.4019 at .\ciltrans.cpp line 1630
Fri Oct 31 10:36:59 2008: Error 0.4019 at .\ciltrans.cpp line 1294
Fri Oct 31 10:36:59 2008: Error 4019.4019 at .\Ilx_sdk.cpp line 366
10:36:59.125: Translation Unit Status: User=302E10DA, rc=4019, Phase=30, TrErr=4019, SysErr=0 at .\xlatev3.cpp line 596
10:36:59.134:
10:36:59.135: End ILX Session, elapsed time = 51.000 seconds
10-31-2008 03:44 PM - edited 10-31-2008 03:44 PM
Hi and welcome to the forums!
Here is the KB article to resolve your problem:
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks