Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Desktop Software for PC

Reply
New Contributor
SummitFS
Posts: 2
Registered: 05-26-2009

Office 2010 - Outlook

I am a MCITP and work for a Microsoft Gold partner. We are testing Office 2010. The desktop redirector does not work with Office 2010. When the redirector start it says that it cannot find the Mail profile. Can I get a version or a workaround that will allow this to function?

Please use plain text.
New Contributor
sponch
Posts: 7
Registered: 06-24-2008

Re: Office 2010 - Outlook

Hi,

same problem here.

Have you found a solution for the problem?

 

sponch

Please use plain text.
New Contributor
SummitFS
Posts: 2
Registered: 05-26-2009

Re: Office 2010 - Outlook

Sorry, I have yet to find a solution.
Please use plain text.
New Member
gurm42
Posts: 1
Registered: 06-07-2009

Re: Office 2010 - Outlook

I haven't found a solution to this one yet, either. I do, however, know that if you do this:

 

1. Install Office 2007 and set up your mail profile.

2. Install BB Desktop.

3. Upgrade to Office 2010.

 

Then it will work.

 

So there's definitely something different that Outlook 2010 is doing when first creating a profile.

Please use plain text.
New Contributor
sponch
Posts: 7
Registered: 06-24-2008

Re: Office 2010 - Outlook

Hi,

 

I use the 64bit vers of Office 2010. No way tu do an upgrade here. You have to deinstall 2007 before installing 2010. 

mh....

 

Please use plain text.
Guru III
sdgardne
Posts: 26,753
Registered: 11-28-2008
My Carrier: AT&T

Re: Office 2010 - Outlook

Hi all!

 

While I'm not a RIM/BB person, I would suspect that access to anything surrounding this topic would be limited to those developers and partners who are, in some manner, registered with RIM -- and they would therefore have their own internal channels to follow to gain access to what is needed. Obtaining access in this public forum would, I think, be contradictory to the proprietary nature of the request... Just my thoughts... But perhaps there might be more information available in the Developers section of this site:

 

http://supportforums.blackberry.com/rim/?category.id=BlackBerryDevelopment

 

 



Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
Please use plain text.
dbw
New Contributor
dbw
Posts: 5
Registered: 01-01-2009

Re: Office 2010 - Outlook

I had Outlook 2007 working with DM 5.0. I installed Outlook 2010, but did not upgrade. I kept both versions. DM will not sync with Outlook 2010. Existing relationships before the install say they sync, but nothing really gets upgraded. Creating a new sync relationship with for example the calendar does not work. It says no message stores. I have the new Outlook Connector (v14, 2010) installed also. It did not help.
Please use plain text.
Regular Contributor
Jules75
Posts: 86
Registered: 11-14-2008

Re: Office 2010 - Outlook

I'm going to stick my name on this post as I'm having the same problem.  (Office 2010 also broke the iTunes sync to my iPod touch).  But hey, that's the risk of using Beta software.

 

Hopefully someone will get a work around soon.

Please use plain text.
New Member
jesuistom
Posts: 2
Registered: 08-08-2009

Re: Office 2010 - Outlook

Same problem here. Same error message.

Please use plain text.
Regular Contributor
Jules75
Posts: 86
Registered: 11-14-2008

Re: Office 2010 - Outlook

I removed the 64bit version and replaced it with the 32bit version and it all works now. (Fixed the iTunes problem as well). TBH I can see no real reason to run the 64bit version at present - I don't have any Excel workbooks bigger than 2GB!
Please use plain text.